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    Service Disruption Due to AWS Outage

    Notifications

    Dear Valued Clients,

    We are currently experiencing disruption to our system and services due to the outage of Amazon Web Services (AWS) in the US-EAST-1 region since GMT +3 10:11. It has affected multiple platforms worldwide, including major financial applications.

    If you are experiencing unstable connection OR unable to connect across our platforms, we recommend that you take the following measures:
    1. Replace VPN node
    2. Temporary disable VPN

    You can check the latest status at any time through the following official link: AWS Service Health Dashboard

    Please be assured that our technical teams are actively working with AWS to restore full stability. Service recovery remains our top priority, and we thank you for your patience and understanding. In the meantime, if you require urgent assistance, please reach out to your account manager or contact us at [email protected].

    For urgent deposit or withdrawal issues, please contact customer service on the official website immediately.

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