{"id":52036,"date":"2026-08-12T10:12:29","date_gmt":"2026-08-12T10:12:29","guid":{"rendered":"https:\/\/www.vtmarkets.com\/fr-latam\/uncategorized\/comment-contacter-le-support-via-lapplication-vt-markets\/"},"modified":"2026-08-12T10:12:29","modified_gmt":"2026-08-12T10:12:29","slug":"comment-contacter-le-support-via-lapplication-vt-markets","status":"publish","type":"post","link":"https:\/\/www.vtmarkets.com\/fr-latam\/faq\/comment-contacter-le-support-via-lapplication-vt-markets\/","title":{"rendered":"Comment contacter le support via l\u2019application VT Markets"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>\u00c0 retenir<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Le support VT Markets est accessible directement depuis l\u2019application VT Markets.<\/li>\n\n\n\n<li>Les traders peuvent obtenir de l\u2019aide via la FAQ, le chat en direct, Telegram ou l\u2019e-mail.<\/li>\n\n\n\n<li>La FAQ r\u00e9pond aux questions courantes, tandis que le chat en direct est plus adapt\u00e9 en cas d\u2019urgence.<\/li>\n\n\n\n<li>Pour un probl\u00e8me pr\u00e9cis, indiquez si possible votre UID (identifiant unique du client), votre num\u00e9ro de compte de trading, des captures d\u2019\u00e9cran ou les messages d\u2019erreur (texte affich\u00e9 par l\u2019application).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Obtenir de l\u2019aide via l\u2019application VT Markets<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Avec l\u2019application VT Markets, vous pouvez avoir besoin d\u2019aide pour l\u2019acc\u00e8s au compte, les d\u00e9p\u00f4ts et retraits (mouvements d\u2019argent), les r\u00e9glages de la plateforme, les fonctions de trading (passage d\u2019ordres) ou la v\u00e9rification (contr\u00f4le d\u2019identit\u00e9). L\u2019application propose une rubrique d\u00e9di\u00e9e pour choisir le canal le plus adapt\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ce guide explique comment acc\u00e9der \u00e0 la FAQ, au chat en direct, \u00e0 Telegram et au support par e-mail depuis l\u2019application VT Markets.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Trouver le support dans l\u2019application VT Markets<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Suivez les \u00e9tapes ci-dessous pour acc\u00e9der au service client.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 1 : Ouvrir l\u2019application VT Markets<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ouvrez l\u2019application VT Markets sur votre mobile, puis connectez-vous \u00e0 votre compte.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 2 : Appuyer sur le bouton du menu<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Depuis l\u2019\u00e9cran d\u2019accueil, appuyez sur le bouton du menu pour ouvrir le menu du profil.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/www.vtmarkets.com\/wp-content\/uploads\/2026\/07\/codeNGI2YTU0NWEyOTIwNDAwMzdjNWE4NzVhNzlmNGMzNDRfMkRUbmNCMmdMVWR1bkt1OFp6TEczOFpPemI0SGg1dHRfVG9rZW46UDh4bGI5dUNhb1I5NlV4NXZRRGxGekkwZ0ZIXzE3ODUxNDQxNzg6MTc4NTE0Nzc3OF9WNAampadd_watermarktrueampscene_typeCCM.png\" alt=\"\" style=\"aspect-ratio:0.49450852696064906;width:389px;height:auto\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 3 : Appuyer sur l\u2019ic\u00f4ne Support<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Rep\u00e9rez l\u2019ic\u00f4ne de support.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/www.vtmarkets.com\/wp-content\/uploads\/2026\/07\/codeNmQ4NzlmYjEzNWM3ZjAzOGFjZmM0ZjAxODQ2NTI1NTVfT2JYQ015RkF0TWRHOWRyeXMzMjNKZmpEOG43akZqUXJfVG9rZW46VjN2WWI0aFZUb2s1R0J4ZjNPQ2xvRjZ2Z3FFXzE3ODUxNDQxNzg6MTc4NTE0Nzc3OF9WNAampadd_watermarktrueampscene_typeCCM.png\" alt=\"\" style=\"aspect-ratio:0.4853956931966954;width:378px;height:auto\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 4 : Choisir une option d\u2019assistance<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Plusieurs options sont propos\u00e9es :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>FAQ<\/li>\n\n\n\n<li>Chat en direct<\/li>\n\n\n\n<li>Telegram<\/li>\n\n\n\n<li>E-mail<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/www.vtmarkets.com\/wp-content\/uploads\/2026\/07\/codeOWFjZTliZjJkYWEwMTAwM2Y0MzZmNGMyNDFiODc2ZGVfc1pQR1JSdTR3cHdoQWlyaGs3amNITVZBSmVPcXZKdVFfVG9rZW46VE1QaWJPVldsb0FoU1h4djRFTWxOdVFyZ0toXzE3ODUxNDQxNzg6MTc4NTE0Nzc3OF9WNAampadd_watermarktrueampscene_typeCCM.jpg\" alt=\"\" style=\"aspect-ratio:0.4830101884961636;width:374px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">S\u00e9lectionnez l\u2019option adapt\u00e9e \u00e0 votre demande.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Acc\u00e9der \u00e0 la FAQ dans l\u2019application VT Markets<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La FAQ est utile pour les questions fr\u00e9quentes avant de contacter le support. Elle couvre notamment l\u2019ouverture du compte, la v\u00e9rification (contr\u00f4le d\u2019identit\u00e9), les d\u00e9p\u00f4ts, les retraits, les plateformes de trading (logiciels pour passer des ordres) et les fonctions de l\u2019application.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 1 : Ouvrir l\u2019application VT Markets<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Connectez-vous \u00e0 votre compte VT Markets depuis l\u2019application mobile.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 2 : Appuyer sur le bouton du menu<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ouvrez le menu principal depuis l\u2019\u00e9cran d\u2019accueil.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/www.vtmarkets.com\/wp-content\/uploads\/2026\/07\/codeYjhlMzkyMDVhZTZmZTdiMDUxMTA1MjFhYWEyZjRkZjdfVkxmOVRlYlYzUFd6cmlmeU5vMDNqcGxVM2hBaTBBV2VfVG9rZW46Uk1iMGJ2YUFlb1VQcDN4VW5GZWxHZTRzZ0llXzE3ODUxNDQxNzg6MTc4NTE0Nzc3OF9WNAampadd_watermarktrueampscene_typeCCM.png\" alt=\"\" style=\"aspect-ratio:0.49450852696064906;width:348px;height:auto\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 3 : Appuyer sur l\u2019ic\u00f4ne Support<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">S\u00e9lectionnez l\u2019ic\u00f4ne de support.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/www.vtmarkets.com\/wp-content\/uploads\/2026\/07\/codeMDRlOTk4ZGFhZGY3OGE2YWZlYTc4NTM2ZDhhYWIwNThfYzlvdTc1eHVpZGhXaWd3T3ZKeWhqZ1d2VHlZS3QxVURfVG9rZW46VXl5emJ2WU5xbzRpejB4V281TWxyR3hNZzFmXzE3ODUxNDQxNzg6MTc4NTE0Nzc3OF9WNAampadd_watermarktrueampscene_typeCCM.png\" alt=\"\" style=\"aspect-ratio:0.4853956931966954;width:366px;height:auto\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 4 : S\u00e9lectionner la FAQ<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Appuyez sur <strong>FAQ<\/strong> dans les options propos\u00e9es.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/www.vtmarkets.com\/wp-content\/uploads\/2026\/07\/codeZmE5MGVjY2E0NDViY2UzNTY3ZWVhOGJhNmZkMTI4NTdfeXNuSG1SSnBmYUhVTWIyd1U0bG1KQTNlWG9uYmdUVFlfVG9rZW46SjE2MWJleWJYb0J2YmJ4aHlqMGxSdkNKZ1diXzE3ODUxNDQxNzg6MTc4NTE0Nzc3OF9WNAampadd_watermarktrueampscene_typeCCM.png\" alt=\"\" style=\"aspect-ratio:0.4830101884961636;width:357px;height:auto\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 5 : Rechercher ou parcourir les th\u00e8mes<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Recherchez une question pr\u00e9cise ou parcourez les cat\u00e9gories pour trouver l\u2019information.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/www.vtmarkets.com\/wp-content\/uploads\/2026\/07\/codeYTI1Mzg3MjRhNjEzYjkyNTM1OGM1NDgzYmUxY2I0MTFfUUV0Wks4RjFxcHlyV2hFUzdYYjlqeUpnSEJzU0Z5Z3RfVG9rZW46TFJCeWI0Q1FVb21uUTF4QmpDdmxYTkYwZzhnXzE3ODUxNDQxNzg6MTc4NTE0Nzc3OF9WNAampadd_watermarktrueampscene_typeCCM.jpg\" alt=\"\" style=\"aspect-ratio:0.4847435619995672;width:356px;height:auto\"\/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Contacter le support par chat en direct dans l\u2019application VT Markets<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Le chat en direct est souvent l\u2019option la plus rapide pour \u00e9changer avec un agent du support.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 1 : Ouvrir l\u2019application VT Markets<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Connectez-vous avec votre e-mail, votre num\u00e9ro de t\u00e9l\u00e9phone ou vos identifiants de connexion.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 2 : Appuyer sur le bouton du menu<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ouvrez le menu principal depuis l\u2019\u00e9cran d\u2019accueil.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/www.vtmarkets.com\/wp-content\/uploads\/2026\/07\/codeOGExNjYyNzhmOWZhODNmODUyOTE3MTM2NWE5MDU5OWRfZW56T0RPUGYydUhGQWFuVnBCeGEwNTlXQmJkWXlDM3JfVG9rZW46VGJKbWJaSlMwb2Q1ZmV4UjNqVWxid1NwZ21kXzE3ODUxNDQxNzg6MTc4NTE0Nzc3OF9WNAampadd_watermarktrueampscene_typeCCM.png\" alt=\"\" style=\"aspect-ratio:0.49450852696064906;width:371px;height:auto\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 3 : Appuyer sur l\u2019ic\u00f4ne Support<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Appuyez sur l\u2019ic\u00f4ne de support.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/www.vtmarkets.com\/wp-content\/uploads\/2026\/07\/codeMjdmMGViODAwNWQyMDYzYmQ4OGJhODZmNzhhYWY2ZWJfdFB3S1JXSm5HUU9ialdwVFZWemVkSzNWU1l4SlA2NWZfVG9rZW46WHNIdWJaVFVXb1AxUmR4MHlqZmxkcEZiZ1NaXzE3ODUxNDQxNzg6MTc4NTE0Nzc3OF9WNAampadd_watermarktrueampscene_typeCCM.png\" alt=\"\" style=\"aspect-ratio:0.4853956931966954;width:369px;height:auto\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 4 : S\u00e9lectionner \u00ab Chat en direct \u00bb<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">S\u00e9lectionnez l\u2019option de contact du service client.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/www.vtmarkets.com\/wp-content\/uploads\/2026\/07\/codeYTc5OTAyZGU2YzQzYjA2ODQ3ZDQzMWUxZTk3MGNkMWJfZ21zOGxoaXI5ZVRuSmQ4Z2ZyTTR4a1c3Z29qTHFLT3ZfVG9rZW46QjFsNGJPVkdJb0lPZUp4VmRxQmxkUzltZ2JmXzE3ODUxNDQxNzg6MTc4NTE0Nzc3OF9WNAampadd_watermarktrueampscene_typeCCM.png\" alt=\"\" style=\"aspect-ratio:0.4830101884961636;width:331px;height:auto\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 5 : Saisir votre question<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Choisissez le th\u00e8me correspondant. Si votre demande concerne un compte, un ordre (instruction d\u2019achat\/vente), un d\u00e9p\u00f4t, un retrait ou une erreur de l\u2019application, indiquez les informations cl\u00e9s pour acc\u00e9l\u00e9rer le traitement.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/www.vtmarkets.com\/wp-content\/uploads\/2026\/07\/codeNTQ3NTQ4NDhhNmI2YjJiMTAzODYxZmYxMWI1MmY4ZmNfQU5na1ptY0tCWGxQNjl6aEE0WTNFblh5TzY2SGNxczlfVG9rZW46UG9TaGI1N0ZHb0dDTmZ4VmZXOWw0MFdzZzZkXzE3ODUxNDQxNzg6MTc4NTE0Nzc3OF9WNAampadd_watermarktrueampscene_typeCCM.jpg\" alt=\"\" style=\"aspect-ratio:0.48496220253666983;width:365px;height:auto\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 6 : Attendre la r\u00e9ponse d\u2019un agent<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Un agent vous r\u00e9pondra via le chat en direct. Le d\u00e9lai d\u00e9pend de l\u2019affluence.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Contacter le support VT Markets via Telegram<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Telegram peut \u00eatre propos\u00e9 comme option de support dans l\u2019application VT Markets. C\u2019est utile si vous pr\u00e9f\u00e9rez \u00e9changer via cette messagerie.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 1 : Ouvrir l\u2019application VT Markets<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ouvrez l\u2019application et connectez-vous \u00e0 votre compte.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 2 : Appuyer sur le bouton du menu<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ouvrez le menu principal depuis l\u2019\u00e9cran d\u2019accueil.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/www.vtmarkets.com\/wp-content\/uploads\/2026\/07\/codeNzVhZjRjYTc3ZDNhOTU4ZmZkZDg4NzIwODYzODRlOTJfZzkzbzlIdkgxaXVYZjg4cm5CYVBSaWI5Tmdab2RsTG9fVG9rZW46UGplWGJQdmVTbzZyenV4ckZUWWxCUFJlZ3daXzE3ODUxNDQxNzg6MTc4NTE0Nzc3OF9WNAampadd_watermarktrueampscene_typeCCM.png\" alt=\"\" style=\"aspect-ratio:0.49450852696064906;width:350px;height:auto\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 3 : Appuyer sur l\u2019ic\u00f4ne Support<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Appuyez sur l\u2019ic\u00f4ne de support.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/www.vtmarkets.com\/wp-content\/uploads\/2026\/07\/codeYmYyNjMwZmU2ZGQxZDBiNDBjY2VmMmRhNDI2MzJkMzZfV1lGa2pOU3NCbndMTDB4MXo5Rnlkb0FRM29SSTZhM2hfVG9rZW46UVlmRGJpWWRNbzQ4YXR4ZmJKa2x0RTVPZ1hLXzE3ODUxNDQxNzg6MTc4NTE0Nzc3OF9WNAampadd_watermarktrueampscene_typeCCM.png\" alt=\"\" style=\"aspect-ratio:0.4853956931966954;width:346px;height:auto\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 4 : S\u00e9lectionner Telegram<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Appuyez sur <strong>Telegram<\/strong> parmi les canaux propos\u00e9s.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/www.vtmarkets.com\/wp-content\/uploads\/2026\/07\/codeOTRhMmE5OTBlMjFhMzdmODU4ODkxY2QyMDVjMTU3YzRfZUhkcGVxYjRsWjdPS0dHdVBNemVFemFDYTE1WU9TZzBfVG9rZW46SnlQT2JFSVBkb2N2YU54NzdZUGxheWFCZ2hjXzE3ODUxNDQxNzg6MTc4NTE0Nzc3OF9WNAampadd_watermarktrueampscene_typeCCM.png\" alt=\"\" style=\"aspect-ratio:0.4830101884961636;width:352px;height:auto\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 5 : Continuer sur Telegram<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019application peut vous rediriger vers le compte Telegram officiel de VT Markets.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cliquez sur <strong>start<\/strong>, puis suivez les instructions \u00e0 l\u2019\u00e9cran.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/www.vtmarkets.com\/wp-content\/uploads\/2026\/07\/codeMGRmM2JkZjkyZmNmM2YzNTY2MGZmYzAxNTdlYWI0MGNfT2czNjRDeWwwVXlkc3Q3M0xZamgySjlqU3gxTEJXUHpfVG9rZW46VTZ0SWI0d0wwb3YzUTd4bXE4MGx1eGlJZ0pmXzE3ODUxNDQxNzg6MTc4NTE0Nzc3OF9WNAampadd_watermarktrueampscene_typeCCM.jpg\" alt=\"\" style=\"aspect-ratio:0.4902425679372606;width:362px;height:auto\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 6 : Envoyer votre question<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">D\u00e9crivez clairement votre probl\u00e8me, avec les informations utiles.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour la s\u00e9curit\u00e9 du compte, utilisez uniquement le contact Telegram officiel affich\u00e9 dans l\u2019application VT Markets. Ne communiquez jamais votre mot de passe, votre code \u00e0 usage unique (code de s\u00e9curit\u00e9 re\u00e7u par SMS ou via une appli) ni vos identifiants.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Contacter le support VT Markets par e-mail<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019e-mail convient aux demandes d\u00e9taill\u00e9es, aux documents et aux cas n\u00e9cessitant des pi\u00e8ces jointes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 1 : Ouvrir l\u2019application VT Markets<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Connectez-vous \u00e0 votre compte VT Markets.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 2 : Appuyer sur le bouton du menu<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ouvrez le menu principal depuis l\u2019\u00e9cran d\u2019accueil.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/www.vtmarkets.com\/wp-content\/uploads\/2026\/07\/codeZWE0YWY2M2U3ODQxNzUwMWU5ZTA3NDcxZmU2Njk3ZTNfQUZsckgyQ0pCdkp6d0FWMGZCTGtTb3U5UHN3R3NvZzZfVG9rZW46U3ZqdWJLd0dib1kxZ0F4ZlFSUGxYWmp5Z0ZkXzE3ODUxNDQxNzg6MTc4NTE0Nzc3OF9WNAampadd_watermarktrueampscene_typeCCM.png\" alt=\"\" style=\"aspect-ratio:0.49450852696064906;width:400px;height:auto\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 3 : Appuyer sur l\u2019ic\u00f4ne Support<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Appuyez sur l\u2019ic\u00f4ne de support.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/www.vtmarkets.com\/wp-content\/uploads\/2026\/07\/codeOTZmZGY1MzhmMTY4MmQyN2E2MThkNmQ1OGE0N2MyMzBfRlJlQXFDdXo5UVA3ek5Yenhwd1dFUG5KQXFBN0FZM1RfVG9rZW46Vmhld2JEbjdVb29vRHl4VjRBMGxWT012Z1lkXzE3ODUxNDQxNzg6MTc4NTE0Nzc3OF9WNAampadd_watermarktrueampscene_typeCCM.png\" alt=\"\" style=\"aspect-ratio:0.4853956931966954;width:379px;height:auto\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 4 : S\u00e9lectionner \u00ab Contactez-nous \u00bb<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Choisissez l\u2019option \u00ab Contactez-nous \u00bb dans les options de support.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/www.vtmarkets.com\/wp-content\/uploads\/2026\/07\/codeOGYzZjM0NjA0N2RhMTllZGM1NjI0MTRiM2FmNjQ1YjRfWE5La2FPYnlrS2hpMHgwVk9qalVvNFg4NEZwS2FiRFZfVG9rZW46SFF1RGJoRTN6b3o2eTJ4eDNoS2w0TDJmZ3hGXzE3ODUxNDQxNzg6MTc4NTE0Nzc3OF9WNAampadd_watermarktrueampscene_typeCCM.png\" alt=\"\" style=\"aspect-ratio:0.4830101884961636;width:361px;height:auto\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 5 : R\u00e9diger votre message<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">R\u00e9digez un e-mail avec un objet clair et d\u00e9crivez le probl\u00e8me. Envoyez votre message \u00e0 trading@vtmarkets.com ou info@vtmarkets.com.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/www.vtmarkets.com\/wp-content\/uploads\/2026\/07\/codeZjFkN2RmMzEyYTZmYWZjNzE5YzExZjI1NTY4Njg2ZDJfdjZHZE5KTlZZalJGb2lGRTVZZEtqYVducDVOYmVSWUhfVG9rZW46SnhOd2JHVFdhb2dUVXV4TmNReGxuQ2ViZ2ZiXzE3ODUxNDQxNzg6MTc4NTE0Nzc3OF9WNAampadd_watermarktrueampscene_typeCCM.jpg\" alt=\"\" style=\"aspect-ratio:1.941915908105765;width:404px;height:auto\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u00c9tape 6 : Ajouter les informations de contexte<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si possible, indiquez :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Votre UID VT Markets (identifiant unique du client)<\/li>\n\n\n\n<li>Votre num\u00e9ro de compte de trading MT4 ou MT5 (MetaTrader 4\/5, logiciels de trading)<\/li>\n\n\n\n<li>Des captures d\u2019\u00e9cran ou les messages d\u2019erreur<\/li>\n\n\n\n<li>Les d\u00e9tails de la transaction concern\u00e9e (r\u00e9f\u00e9rence, montant, moyen de paiement)<\/li>\n\n\n\n<li>L\u2019identifiant de l\u2019ordre (Order ID, num\u00e9ro de l\u2019ordre) si le probl\u00e8me concerne un trade<\/li>\n\n\n\n<li>La date et l\u2019heure du probl\u00e8me<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Quelle option de support choisir ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Le tableau ci-dessous indique l\u2019usage le plus adapt\u00e9 pour chaque option.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\">Option de support<\/td><td class=\"has-text-align-center\" data-align=\"center\">Le plus adapt\u00e9 pour<\/td><\/tr><tr><td>FAQ<\/td><td>Questions g\u00e9n\u00e9rales, aide sur l\u2019application, informations simples sur le compte<\/td><\/tr><tr><td>Chat en direct<\/td><td>Urgences, questions rapides, probl\u00e8mes li\u00e9s \u00e0 la plateforme<\/td><\/tr><tr><td>Telegram<\/td><td>Assistance via Telegram, si disponible<\/td><\/tr><tr><td>E-mail<\/td><td>Dossiers d\u00e9taill\u00e9s, contr\u00f4le de documents, pi\u00e8ces jointes, trace \u00e9crite<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Conseils pour obtenir une r\u00e9ponse plus vite<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Donnez des informations claires d\u00e8s le d\u00e9part.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pr\u00e9parez, si n\u00e9cessaire :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Votre UID VT Markets (identifiant unique du client)<\/li>\n\n\n\n<li>Votre num\u00e9ro de compte MT4 ou MT5 (MetaTrader 4\/5, logiciels de trading)<\/li>\n\n\n\n<li>Une explication courte du probl\u00e8me<\/li>\n\n\n\n<li>Des captures d\u2019\u00e9cran<\/li>\n\n\n\n<li>La date et l\u2019heure<\/li>\n\n\n\n<li>L\u2019identifiant d\u2019ordre, la r\u00e9f\u00e9rence de transaction, ou le nom de l\u2019instrument (actif concern\u00e9 : paire de devises, indice, action, etc.)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">En cas d\u2019urgence sur l\u2019application ou la plateforme de trading, le chat en direct est souvent le plus adapt\u00e9. Pour un contr\u00f4le de documents ou une v\u00e9rification du compte, privil\u00e9giez l\u2019e-mail.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Questions fr\u00e9quentes<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">O\u00f9 trouver le support client dans l\u2019application VT Markets ?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ouvrez l\u2019application VT Markets, appuyez sur le bouton du menu, puis s\u00e9lectionnez l\u2019ic\u00f4ne Support. Vous pouvez ensuite choisir la FAQ, le chat en direct, Telegram ou l\u2019e-mail.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Quel est le moyen le plus rapide de contacter le support VT Markets dans l\u2019application ?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Le chat en direct est g\u00e9n\u00e9ralement le plus rapide pour parler \u00e0 un agent. Le d\u00e9lai d\u00e9pend de l\u2019affluence.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Puis-je acc\u00e9der \u00e0 la FAQ depuis l\u2019application VT Markets ?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Oui. La FAQ est accessible depuis la rubrique Support. Elle traite notamment l\u2019ouverture du compte, la v\u00e9rification (contr\u00f4le d\u2019identit\u00e9), les d\u00e9p\u00f4ts, les retraits et les fonctions de l\u2019application.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Puis-je contacter VT Markets via Telegram ?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Oui. S\u00e9lectionnez Telegram dans l\u2019application VT Markets : vous serez redirig\u00e9 vers le compte Telegram officiel d\u00e9di\u00e9 au support.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Quand utiliser le support par e-mail ?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">L\u2019e-mail convient aux demandes d\u00e9taill\u00e9es, aux documents, \u00e0 la v\u00e9rification du compte, aux questions sur une transaction, ainsi qu\u2019aux cas n\u00e9cessitant des captures d\u2019\u00e9cran et des pi\u00e8ces jointes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Besoin d\u2019un coup de main chez VT Markets ? Depuis l\u2019application, acc\u00e9dez au support (FAQ, chat, Telegram, e-mail) et gagnez du temps en joignant UID, compte, captures, erreurs.<\/p>\n","protected":false},"author":87,"featured_media":0,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5],"tags":[],"class_list":["post-52036","post","type-post","status-publish","format-standard","hentry","category-faq"],"acf":{"acf_article_selection_author":null},"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Besoin d\u2019un coup de main chez VT Markets ? Depuis l\u2019application, acc\u00e9dez au support (FAQ, chat, Telegram, e-mail) et gagnez du temps en joignant UID, compte, captures, erreurs.\" \/>\n\t<meta name=\"robots\" content=\"max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.vtmarkets.com\/fr-latam\/faq\/comment-contacter-le-support-via-lapplication-vt-markets\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 5.0.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"VT Markets -\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Comment contacter le support via l\u2019application VT Markets - VT Markets\" \/>\n\t\t<meta property=\"og:description\" content=\"Besoin d\u2019un coup de main chez VT Markets ? Depuis l\u2019application, acc\u00e9dez au support (FAQ, chat, Telegram, e-mail) et gagnez du temps en joignant UID, compte, captures, erreurs.\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/www.vtmarkets.com\/fr-latam\/faq\/comment-contacter-le-support-via-lapplication-vt-markets\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2026-08-12T10:12:29+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-08-12T10:12:29+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Comment contacter le support via l\u2019application VT Markets - VT Markets\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Besoin d\u2019un coup de main chez VT Markets ? Depuis l\u2019application, acc\u00e9dez au support (FAQ, chat, Telegram, e-mail) et gagnez du temps en joignant UID, compte, captures, erreurs.\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BlogPosting\",\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/faq\\\/comment-contacter-le-support-via-lapplication-vt-markets\\\/#blogposting\",\"name\":\"Comment contacter le support via l\\u2019application VT Markets - VT Markets\",\"headline\":\"Comment contacter le support via l\\u2019application VT Markets\",\"author\":{\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/author\\\/josephine\\\/#author\"},\"publisher\":{\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/#organization\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/www.vtmarkets.com\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/codeNGI2YTU0NWEyOTIwNDAwMzdjNWE4NzVhNzlmNGMzNDRfMkRUbmNCMmdMVWR1bkt1OFp6TEczOFpPemI0SGg1dHRfVG9rZW46UDh4bGI5dUNhb1I5NlV4NXZRRGxGekkwZ0ZIXzE3ODUxNDQxNzg6MTc4NTE0Nzc3OF9WNAampadd_watermarktrueampscene_typeCCM.png\",\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/faq\\\/comment-contacter-le-support-via-lapplication-vt-markets\\\/#articleImage\"},\"datePublished\":\"2026-08-12T10:12:29+00:00\",\"dateModified\":\"2026-08-12T10:12:29+00:00\",\"inLanguage\":\"en-US\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/faq\\\/comment-contacter-le-support-via-lapplication-vt-markets\\\/#webpage\"},\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/faq\\\/comment-contacter-le-support-via-lapplication-vt-markets\\\/#webpage\"},\"articleSection\":\"FAQ\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/faq\\\/comment-contacter-le-support-via-lapplication-vt-markets\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/category\\\/faq\\\/#listItem\",\"name\":\"FAQ\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/category\\\/faq\\\/#listItem\",\"position\":2,\"name\":\"FAQ\",\"item\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/category\\\/faq\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/faq\\\/comment-contacter-le-support-via-lapplication-vt-markets\\\/#listItem\",\"name\":\"Comment contacter le support via l\\u2019application VT Markets\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/faq\\\/comment-contacter-le-support-via-lapplication-vt-markets\\\/#listItem\",\"position\":3,\"name\":\"Comment contacter le support via l\\u2019application VT Markets\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/category\\\/faq\\\/#listItem\",\"name\":\"FAQ\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/#organization\",\"name\":\"VT Markets\",\"url\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/author\\\/josephine\\\/#author\",\"url\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/author\\\/josephine\\\/\",\"name\":\"josephine\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/faq\\\/comment-contacter-le-support-via-lapplication-vt-markets\\\/#authorImage\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/7809ddd0668c6cd297bde70914f1903a959aa8d1a194930855d6c5b37e53a6f0?s=96&d=mm&r=g\",\"width\":96,\"height\":96,\"caption\":\"josephine\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/faq\\\/comment-contacter-le-support-via-lapplication-vt-markets\\\/#webpage\",\"url\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/faq\\\/comment-contacter-le-support-via-lapplication-vt-markets\\\/\",\"name\":\"Comment contacter le support via l\\u2019application VT Markets - VT Markets\",\"description\":\"Besoin d\\u2019un coup de main chez VT Markets ? Depuis l\\u2019application, acc\\u00e9dez au support (FAQ, chat, Telegram, e-mail) et gagnez du temps en joignant UID, compte, captures, erreurs.\",\"inLanguage\":\"en-US\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/faq\\\/comment-contacter-le-support-via-lapplication-vt-markets\\\/#breadcrumblist\"},\"author\":{\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/author\\\/josephine\\\/#author\"},\"creator\":{\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/author\\\/josephine\\\/#author\"},\"datePublished\":\"2026-08-12T10:12:29+00:00\",\"dateModified\":\"2026-08-12T10:12:29+00:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/#website\",\"url\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/\",\"name\":\"VT Markets\",\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.vtmarkets.com\\\/fr-latam\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO Pro -->\r\n\t\t<title>Comment contacter le support via l\u2019application VT Markets - VT Markets<\/title>\n\n","aioseo_head_json":{"title":"Comment contacter le support via l\u2019application VT Markets - VT Markets","description":"Besoin d\u2019un coup de main chez VT Markets ? Depuis l\u2019application, acc\u00e9dez au support (FAQ, chat, Telegram, e-mail) et gagnez du temps en joignant UID, compte, captures, erreurs.","canonical_url":"https:\/\/www.vtmarkets.com\/fr-latam\/faq\/comment-contacter-le-support-via-lapplication-vt-markets\/","robots":"max-snippet:-1, max-image-preview:large, max-video-preview:-1","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BlogPosting","@id":"https:\/\/www.vtmarkets.com\/fr-latam\/faq\/comment-contacter-le-support-via-lapplication-vt-markets\/#blogposting","name":"Comment contacter le support via l\u2019application VT Markets - VT Markets","headline":"Comment contacter le support via l\u2019application VT Markets","author":{"@id":"https:\/\/www.vtmarkets.com\/fr-latam\/author\/josephine\/#author"},"publisher":{"@id":"https:\/\/www.vtmarkets.com\/fr-latam\/#organization"},"image":{"@type":"ImageObject","url":"https:\/\/www.vtmarkets.com\/wp-content\/uploads\/2026\/07\/codeNGI2YTU0NWEyOTIwNDAwMzdjNWE4NzVhNzlmNGMzNDRfMkRUbmNCMmdMVWR1bkt1OFp6TEczOFpPemI0SGg1dHRfVG9rZW46UDh4bGI5dUNhb1I5NlV4NXZRRGxGekkwZ0ZIXzE3ODUxNDQxNzg6MTc4NTE0Nzc3OF9WNAampadd_watermarktrueampscene_typeCCM.png","@id":"https:\/\/www.vtmarkets.com\/fr-latam\/faq\/comment-contacter-le-support-via-lapplication-vt-markets\/#articleImage"},"datePublished":"2026-08-12T10:12:29+00:00","dateModified":"2026-08-12T10:12:29+00:00","inLanguage":"en-US","mainEntityOfPage":{"@id":"https:\/\/www.vtmarkets.com\/fr-latam\/faq\/comment-contacter-le-support-via-lapplication-vt-markets\/#webpage"},"isPartOf":{"@id":"https:\/\/www.vtmarkets.com\/fr-latam\/faq\/comment-contacter-le-support-via-lapplication-vt-markets\/#webpage"},"articleSection":"FAQ"},{"@type":"BreadcrumbList","@id":"https:\/\/www.vtmarkets.com\/fr-latam\/faq\/comment-contacter-le-support-via-lapplication-vt-markets\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/www.vtmarkets.com\/fr-latam#listItem","position":1,"name":"Home","item":"https:\/\/www.vtmarkets.com\/fr-latam","nextItem":{"@type":"ListItem","@id":"https:\/\/www.vtmarkets.com\/fr-latam\/category\/faq\/#listItem","name":"FAQ"}},{"@type":"ListItem","@id":"https:\/\/www.vtmarkets.com\/fr-latam\/category\/faq\/#listItem","position":2,"name":"FAQ","item":"https:\/\/www.vtmarkets.com\/fr-latam\/category\/faq\/","nextItem":{"@type":"ListItem","@id":"https:\/\/www.vtmarkets.com\/fr-latam\/faq\/comment-contacter-le-support-via-lapplication-vt-markets\/#listItem","name":"Comment contacter le support via l\u2019application VT Markets"},"previousItem":{"@type":"ListItem","@id":"https:\/\/www.vtmarkets.com\/fr-latam#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/www.vtmarkets.com\/fr-latam\/faq\/comment-contacter-le-support-via-lapplication-vt-markets\/#listItem","position":3,"name":"Comment contacter le support via l\u2019application VT Markets","previousItem":{"@type":"ListItem","@id":"https:\/\/www.vtmarkets.com\/fr-latam\/category\/faq\/#listItem","name":"FAQ"}}]},{"@type":"Organization","@id":"https:\/\/www.vtmarkets.com\/fr-latam\/#organization","name":"VT Markets","url":"https:\/\/www.vtmarkets.com\/fr-latam\/"},{"@type":"Person","@id":"https:\/\/www.vtmarkets.com\/fr-latam\/author\/josephine\/#author","url":"https:\/\/www.vtmarkets.com\/fr-latam\/author\/josephine\/","name":"josephine","image":{"@type":"ImageObject","@id":"https:\/\/www.vtmarkets.com\/fr-latam\/faq\/comment-contacter-le-support-via-lapplication-vt-markets\/#authorImage","url":"https:\/\/secure.gravatar.com\/avatar\/7809ddd0668c6cd297bde70914f1903a959aa8d1a194930855d6c5b37e53a6f0?s=96&d=mm&r=g","width":96,"height":96,"caption":"josephine"}},{"@type":"WebPage","@id":"https:\/\/www.vtmarkets.com\/fr-latam\/faq\/comment-contacter-le-support-via-lapplication-vt-markets\/#webpage","url":"https:\/\/www.vtmarkets.com\/fr-latam\/faq\/comment-contacter-le-support-via-lapplication-vt-markets\/","name":"Comment contacter le support via l\u2019application VT Markets - VT Markets","description":"Besoin d\u2019un coup de main chez VT Markets ? Depuis l\u2019application, acc\u00e9dez au support (FAQ, chat, Telegram, e-mail) et gagnez du temps en joignant UID, compte, captures, erreurs.","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/www.vtmarkets.com\/fr-latam\/#website"},"breadcrumb":{"@id":"https:\/\/www.vtmarkets.com\/fr-latam\/faq\/comment-contacter-le-support-via-lapplication-vt-markets\/#breadcrumblist"},"author":{"@id":"https:\/\/www.vtmarkets.com\/fr-latam\/author\/josephine\/#author"},"creator":{"@id":"https:\/\/www.vtmarkets.com\/fr-latam\/author\/josephine\/#author"},"datePublished":"2026-08-12T10:12:29+00:00","dateModified":"2026-08-12T10:12:29+00:00"},{"@type":"WebSite","@id":"https:\/\/www.vtmarkets.com\/fr-latam\/#website","url":"https:\/\/www.vtmarkets.com\/fr-latam\/","name":"VT Markets","inLanguage":"en-US","publisher":{"@id":"https:\/\/www.vtmarkets.com\/fr-latam\/#organization"}}]},"og:locale":"en_US","og:site_name":"VT Markets -","og:type":"article","og:title":"Comment contacter le support via l\u2019application VT Markets - VT Markets","og:description":"Besoin d\u2019un coup de main chez VT Markets ? Depuis l\u2019application, acc\u00e9dez au support (FAQ, chat, Telegram, e-mail) et gagnez du temps en joignant UID, compte, captures, erreurs.","og:url":"https:\/\/www.vtmarkets.com\/fr-latam\/faq\/comment-contacter-le-support-via-lapplication-vt-markets\/","article:published_time":"2026-08-12T10:12:29+00:00","article:modified_time":"2026-08-12T10:12:29+00:00","twitter:card":"summary_large_image","twitter:title":"Comment contacter le support via l\u2019application VT Markets - VT Markets","twitter:description":"Besoin d\u2019un coup de main chez VT Markets ? Depuis l\u2019application, acc\u00e9dez au support (FAQ, chat, Telegram, e-mail) et gagnez du temps en joignant UID, compte, captures, erreurs."},"aioseo_meta_data":{"post_id":"52036","title":null,"description":null,"keywords":null,"keyphrases":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_custom_url":null,"og_image_custom_fields":null,"og_custom_image_width":null,"og_custom_image_height":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema_type":null,"schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"none","tabs":null,"priority":null,"frequency":null,"local_seo":null,"created":"2026-08-12 10:12:29","updated":"2026-08-23 05:41:42","focus_keyword":null,"additional_keywords":null,"truseo_locale":null,"primary_term":null,"og_image_url":null,"og_image_width":null,"og_image_height":null,"twitter_image_url":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"BlogPosting","isEnabled":true},"graphs":[]},"limit_modified_date":false,"ai":null,"breadcrumb_settings":null,"seo_analyzer_scan_date":"2026-08-20 19:53:19"},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/www.vtmarkets.com\/fr-latam\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/www.vtmarkets.com\/fr-latam\/category\/faq\/\" title=\"FAQ\">FAQ<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\tComment contacter le support via l\u2019application VT Markets\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/www.vtmarkets.com\/fr-latam"},{"label":"FAQ","link":"https:\/\/www.vtmarkets.com\/fr-latam\/category\/faq\/"},{"label":"Comment contacter le support via l\u2019application VT Markets","link":"https:\/\/www.vtmarkets.com\/fr-latam\/faq\/comment-contacter-le-support-via-lapplication-vt-markets\/"}],"_links":{"self":[{"href":"https:\/\/www.vtmarkets.com\/fr-latam\/wp-json\/wp\/v2\/posts\/52036","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vtmarkets.com\/fr-latam\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vtmarkets.com\/fr-latam\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vtmarkets.com\/fr-latam\/wp-json\/wp\/v2\/users\/87"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vtmarkets.com\/fr-latam\/wp-json\/wp\/v2\/comments?post=52036"}],"version-history":[{"count":0,"href":"https:\/\/www.vtmarkets.com\/fr-latam\/wp-json\/wp\/v2\/posts\/52036\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vtmarkets.com\/fr-latam\/wp-json\/wp\/v2\/media?parent=52036"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vtmarkets.com\/fr-latam\/wp-json\/wp\/v2\/categories?post=52036"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vtmarkets.com\/fr-latam\/wp-json\/wp\/v2\/tags?post=52036"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}